Monday - Friday: 8:00am - 5:30pm
24 Hour Emergency Roadside Assistance / Mobile Mechanic
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Reviews

At Hal Burns Truck & Equipment Service, LLC., we take pride in offering the best customer experience to Santa Fe, NM, Las Vegas, NM and Los Alamos & Northern New Mexico. We strive to provide our customers with the best experience possible each visit.

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Reviews By Location

14 Camino Charro
Santa Fe, NM 87507
Phone: (505) 471-1671

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Reviews By Service

Showing 1-1 of 1 reviews
 
Hal Burns Truck & Equipment Service, LLC.
  5/5
On May 19th my Ram 3500 6.7 Cummins broke down on the way home from Angel Fire NM. It was on a Sunday and nobody in the area was open. I had the truck towed to Hal Burns that next Monday the 20th. I gave them a call and spoke with Paco in service. I explained to him that the truck had a turbo failure and i had to leave it out of town to get back to work on Monday. I explained to him that the local dealer decided not to work on the truck because it was a modified turbo. I explained to him that it would cost a small fortune to have the truck shipped 8 hours back to Las Vegas NV and that it was my daily drive. Paco said no problem we can get you back up and running. I was able to coordinate the drop shipping of the parts to their location which took about a week, Upon receiving the parts he notified me it would be ready by that Friday, in reality is was ready a day earlier. They treated my truck well and it ran like new all the way back to Vegas. Thank You Paco for working with an out of state military guy that was in a Jam! In today's world Customer Service and Caring for the customers' needs doesn't exist in most repair shops or dealerships, but it does at Hal Burns!

Business reply to this review:

Luke, Thank you so much for your kind words! We are glad to hear that you made it home safely and that your truck is running like new. On behalf of Hal Burns Truck & Equipment, Thank You for your Service to our Country!
Showing 1-1 of 1 reviews
 

Average Rating 5.0

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Phone: (505) 471-1671
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Address: 14 Camino Charro
Santa Fe, NM 87507
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